Life-Cycle Solutions for Your Facility
Water infrastructure is a critical asset—especially as regulations tighten and climate variability increases. Our Operations & Maintenance (O&M) services are designed to deliver peace of mind through dependable performance, regulatory compliance, and long-term sustainability.
With proven experience across North America, the Caribbean, and remote international sites, our multidisciplinary teams provide hands-on support and strategic insight to protect your assets and meet environmental commitments.
Having designed, constructed, and/or operated over 60 water and wastewater treatment facilities spanning the mining, food and beverage, and hospitality industries, we bring deep expertise in navigating site-specific challenges—from climate risk and regulatory complexity to infrastructure performance and compliance.
Comprehensive O&M Capabilities
Maintaining water infrastructure performance year-round can be challenging—especially when facing aging assets, dynamic climate, or evolving regulatory pressures. Our services are designed to address these realities—offering fast mobilization, seamless integration between engineering and operations, and dependable strategies that minimize disruptions and protect long-term asset value.
Engaging us early in the feasibility and design phases helps reduce operational costs, minimize risk, and build climate resiliency into your project from the start.
O&M services tailored for full life-cycle water infrastructure support:
- Certified and Experienced Operating Labour for WTP and WWTP
- Rapid Deployment of Experienced Operators for Seasonal Needs
- Established Equipment & Chemical Supply Chain Networks
- Process Optimization & Troubleshooting
- Performance Inspections, Testing, and Adjustments
- Contingency Planning & Risk Mitigation
- Facility & Upgrade Design-Build
- Design Review and Design Decision making founded in Operational Experience
- Commissioning, Operations Start-Up & Handover
- Operational Training & Knowledge Transfer
- Development of SOP’s
- O&M Manuals
- Trigger Action Response Plans
- Design of Instrumentation & Controls:
- PLC programming,
- SCADA services
- Data management to add flexibility in operational execution, trend analysis, and, ease of compliance or regulatory reporting
- In-House Laboratory Services
- Bench-, pilot-, demonstration-scale testing
- Address fouling
- Baseline development and monitoring
- Reagent and nutrient decisions
- Inoculum choices
Adaptive O&M Strategies
An operating plant can be far more dynamic than the design conditions anticipated on paper. There can frequently be disruptions to plant process conditions arising from unanticipated upstream conditions, extremes due to seasonality, and failing or aging equipment. Adaptive O&M strategies provide process resilience under increasingly variable operational and climate conditions.
Our approach transforms O&M from reactive maintenance into proactive system stewardship.
Proactive System Stewardship
- Agile labour force response to shifting demands
- Decision-support tools to empower field operators
- Process optimization based on real-time data
- Remote monitoring and engineering support for rapid problem-solving
Remote Operations & Smart Controls
Operating water treatment facilities in remote or challenging environments demands reliability, safety, and efficiency. Our standardized automation and instrumentation packages simplify operations, reduce costs, and enable secure, fully remote monitoring and control.
Using proven platforms like Rockwell PlantPAx DCS and high-quality instrumentation from Endress+Hauser, we deliver a unified, scalable control environment that supports both day-to-day operations and future expansion.
From mining operations in Canada to industrial sites in the Caribbean, our remote operations solutions enhance uptime, improve compliance, and provide the agility needed to adapt to changing conditions—all while keeping personnel safe and systems performing at their best.
Key Advantages:
Fully Remote Operation
- Secure, centralized access from control rooms, remote operation centers, or mobile devices. Ideal for hazardous or logistically complex sites.
Standardized Controls
- Pre-tested automation templates reduce commissioning time, lower integration risk, and deliver consistent operator interfaces across multiple facilities.
- Instrumentation & Controls: PLC programming, SCADA services & data management
Advanced Instrumentation
- Smart sensors and diagnostics enable predictive maintenance, condition-based servicing, and faster troubleshooting.
Interoperability
- Open communication standards (OPC UA, Modbus TCP) integrate seamlessly with legacy systems, protecting past investments while modernizing capabilities.
Lower Total Cost of Ownership
- Reduced engineering and training requirements, streamlined updates, and optimized spare parts inventory.
Compliance, Monitoring & ESG Integration
Our goal is to ensure clients avoid regulatory pitfalls while enhancing performance transparency and social license. We value long-term partnerships and demonstrate that through sharing the compliance risk with our clients and partners.
We embed compliance and ESG performance into every O&M contract.
Compliance-Driven, ESG-Focused O&M
- Water monitoring and automated reporting
- Regulatory permitting support
- ESG and emissions tracking
- Hydrological and aqueous chemical evaluations
- Geomatics, drone, and environmental assessment tools
